Frequently Asked Questions
Everything you need to know about shopping with Status Home Care.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping?
Currently, Status Home Care ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that large furniture items may be subject to a restocking fee.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents can happen. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage and your order number for a pre-paid replacement.
Are your products covered by a warranty?
Yes, all Status Home Care products come with a 1-year limited manufacturer's warranty that covers defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.